Refunds & Returns

PLEASE DO NOTE THAT:

If you wish to cancel an order, please do so within 24 hours of you placing such order.

All our canvas are tailor-made, well-crafted and designed by expert artisans to make sure that we meet your specifications in terms of size, dimensions and quality, each canvas is adjusted by hand until a perfect piece is carved.

The Baobab Canvas team makes sure that every piece is unique to every one of our customers, it is due to this reason that we have a NO REFUND policy on orders made by mistake, dissatisfaction after order, or change of mind.

As soon as we receive your order, we have considered your order sold so no cash Refunds can be claimed after 24 hours.

BUT SHOULD YOUR CANVAS ARRIVE DAMAGED OR BROKEN, PLEASE CONTACT US WITH IMAGES OF THE DAMAGE WITHIN 10 DAYS OF RECEIVING THE ORDER AND WE WILL SEND YOU A REPLACEMENT IMMEDIATELY.

We appreciate you! We value you! And we will continually strive to satisfy you!

With gratitude,
The Baobab Canvas™ Team