How long does it take to receive my canvas after I place an order ?

Your order will take approx. of 5-7 working days to ship out.

Who ships my order ?

Our delivery partner is Fastway couriers.

How can I track my order?

You can track your order by entering your waybill/tracking number on our courier partner's website

How much do I pay for shipping within South Africa?


Do I get a refund after I have placed an order due to change of mind or loss of interest?

You can cancel your order within 24 hours after you place it, due to the care and personal touch involved in producing individual orders, we unfortunately cannot refund orders placed after 24 hours.

How do I return a defective/damaged order ?

Send an email to - with the necessary images of the damage/defect and a representative will get back to you to arrange a replacement.

How do I pay?

We accept payment through our accredited and reliable payment partner, Payfast.

How do I subscribe to your newsletters ?

To subscribe, scroll to the footer of our website, enter your email address in the subscribe box and click the subscribe button! We will douse your inbox with gorgeous and inspiring canvas images and updates plus tips and advice from interior designers from around the world.

Can I place an order over the phone?

Unfortunately we only take online orders at the moment via our website, for further information on how to place an order email us at

Is it safe to place online orders ?

Yes! We have partnered with one of the most reliable and efficient payment gateway providers in South Africa 'Payfast' to make sure that your online experience with us is both secured and hassle-free.

After purchase, any advice on how to hang my Baobab Canvas™ ?

We provide customers with hanging instructions and advice after every order has been placed, so relax, we will fill you in.

We did not answer your questions ? Kindly email us at At your service.